3 November 2025
Your wellbeing deserves expert care, and it’s already part of your GuildSuper membership.
In pharmacy, you’re the first stop when someone needs help, the trusted expert giving people the wellness advice they need.
But here’s a reminder: people who take care of others deserve care too.
That’s why your GuildSuper membership includes access to 360Health, an award-winning1 health and wellbeing program created to help you and your family2. Whether it’s personalised nutrition and fitness guidance, mental health advice, or dedicated menopause support, 360Health is here to help you feel your best on and off the clock.
What is 360Health?
360Health gives you direct access to accredited health professionals across a wide range of services, from GPs and dietitians to exercise physiologists and mental health clinicians. It’s a fully virtual program, so you can access expert support wherever you are.
If you need support with your mental health, nutrition advice to sustain you through long shifts, or are managing a health concern 360Health makes it simple to get trusted, private support at no extra cost.
What’s included?
Fitness and Mobility
Get support and a personalised fitness plan from exercise physiologists. Whether you’re recovering from an injury, training for a specific goal, or want to improve your general fitness, expert guidance is just a few clicks away.
Nutrition Support
Speak with a qualified dietitian for tailored advice. They‘ll create a personalised plan, answer any questions you have about food and supplements, and support you with sustainable strategies for long-term wellness.
Ask a Clinician
Got an everyday health question? 360Health connects you with GPs, paediatricians, and mental health clinicians to get answers to your medical questions within one business day.
Mental Health Assist
Private, expert help from trusted mental health clinicians3. This service gives you access to a psychologist or psychiatrist within 10 days who can provide diagnosis reviews and treatment recommendations, because taking care of your mind is just as important as your body.
Menopause Support
Personalised one-on-one support from women’s health nurses who can guide you through perimenopause and menopause symptoms with practical, evidence-based care.
Expert Medical Opinion
For a second opinion on a diagnosis, treatment, or surgery plan, you have access to global medical experts, who can provide their recommendations.
And if you also hold Income Protection insurance cover through GuildSuper, you’ll have access to Recovery Support services: specialised assistance to help you return to health and work after illness or injury.
Because healthcare starts with you
We all understand the importance of proactive care – catching small problems before they become big ones. 360Health brings that same philosophy to your personal wellbeing.
This program is designed to make expert care more accessible and personal, helping you make informed health decisions and feel supported every step of the way.
And it’s not just for you. Your family (that’s your partner, kids, parents, and even parents-in-law!) can all use it, too.
You can access 360Health’s services any time, from anywhere, all at no extra cost.
If you’re asked for a code enter: GUIL22
Your health matters
GuildSuper is proud to support Australia’s pharmacy professionals – people who go above and beyond for their communities every day.
360Health is one more way we’re backing you. When you feel supported, you can keep showing up as the calm, capable expert your community relies on.
So make the most of your GuildSuper benefits and take a moment to look after yourself today.
1
Money magazine’s Health and Wellness Cover of the Year 2024 & 2025.
2
The term 'family' means your partner, children, parents, and parents-in-law.
3
Mental Health Assist is only available in respect of persons 18 years and above.
Terms and conditions
360Health is provided by Teladoc Health Australasia Pty Ltd (ACN 147 387 666) (Teladoc Health). It is intended to provide general health information and advice. This service is available to you, your children, partner, parents and parents-in-law if you are a member of GuildSuper. Teladoc Health is not part of Equity Trustees Superannuation Limited (the Trustee) or its insurer MetLife, and services are provided by Teladoc Health, not the Trustee or MetLife.
The recommendations provided by this service are based on medical and other information you provide to Teladoc Health. Teladoc Health is the entity that will collect, use, disclose, store, secure and dispose of your personal health information if you use their services. For more information on how Teladoc Health will handle your personal information, please visit https://teladochealth.com.au/privacy/. Your personal health information may be stored overseas.
If you have a health or medical concern, please seek professional medical advice immediately.
Life insurance products are issued by MetLife Insurance Limited (ABN 75 004 274 882, AFSL 238096) (MetLife). 360Health services are provided in conjunction with Teladoc Health, a separate entity. 360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event. All services except for Recovery Support are provided by Teladoc Health.
The information provided is general only and does not take into account your personal or financial situation, needs or objectives and is not health or medical advice. MetLife does not warrant or represent that the information, opinions or conclusions contained in this information are accurate. MetLife will not be responsible for the nature or quality of services provided by Teladoc Health.
Access to 360Health services will be at MetLife’s reasonable discretion and is eligible for all MetLife customers, partnered super fund members and their children, partner, parents and parents-in-law. MetLife reserves the right to discontinue or change the services at any time.
Each person’s condition and health circumstances are unique, and therefore this content may not apply to you, nor is it a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.