Scheduled maintenance: Member online accounts and mobile apps will be unavailable from 7.30pm on Friday 24 July to 5pm on Sunday 26 July (AEST).

I’m having trouble logging in to my online account.

Been a member for a while? We got a brand-new secure client portal in May 2021, which you need to register for, even if you had access to our old portal. If you haven’t already, please register here and follow the prompts to create your account.

If you’ve registered but still can’t access the portal, please call us on 1300 361 477 and we’ll get you sorted.