The next chapter with GuildSuper starts here

Member-initiated transactions are temporarily paused until 14 September. You can still log in to Member Online and the GuildSuper app to view your account.

Learn more about the next chapter

Important notice: Some clearing houses are currently unable to accept contributions for GS members. Our USI remains unchanged until 5 September 2026. We’re working with impacted clearing houses to resolve this urgently. Manual payments cannot be processed. If you’re affected, please contact your clearing house provider directly.

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FAQs
What should I do if a fund cannot accept a contribution for my employee?

What should I do if a fund cannot accept a contribution for my employee?

You should not proceed with the contribution until the issue is resolved.

Contact your employee to confirm their super fund details are correct and if needed update the employee’s details in your system.

Submit a new MVR message once accurate information is available, to ensure the contribution can be accepted.