Important change to the Trustee of Smart Future Trust. From 1 Nov 2026, Stewarda Pty Ltd will become the Trustee. These changes won't affect your account or benefits. Learn more

Service update: We are aware of some temporary access issues being experienced by members using a non-Australian mobile number to access their online account or the GuildSuper app, or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience.

What should I do if a fund cannot accept a contribution for my employee?

You should not proceed with the contribution until the issue is resolved.

Contact your employee to confirm their super fund details are correct and if needed update the employee’s details in your system.

Submit a new MVR message once accurate information is available, to ensure the contribution can be accepted.