Service update: We are aware of some temporary issues being experienced by members using a non-Australian mobile number to access their online account or the GuildSuper app, or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience
We will send you an exit statement because it is required by law whenever a super account transfers to another fund, even though in this case the change is only happening behind the scenes and you’ll remain a member of GuildSuper. The exit and welcome letters are formalities to confirm that your GuildSuper account, including your account balance, has successfully become part of Smart Future Trust. You do not need to do anything when you receive it - it is simply for your records.