Scheduled maintenance: Member online accounts and mobile apps will be unavailable from 5pm on Friday 7 August to 5pm on Sunday 9 August (AEST).

How do I reset my password?

Simply head to the member portal login page and click on ‘Forgot password’. Follow the prompts and set up your new password.

Or, if you’re already logged in and want to change your password, click on My Profile, then Select ‘Change Password’ from the options on the left-hand side.